Racepack Privacy Policy

Effective Date: July 5, 2024

This Privacy Policy explains how Racepack collects, uses, and discloses information about you when you visit or interact with our website https://racepack.sg/ , use our services, or otherwise interact with us.

1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information:

    • Contact Information: Name, email address, phone number, mailing address.
    • Account Information: Username, password (hashed and securely stored).
    • Order Information: Purchase history, order details, shipping and billing addresses.
    • Payment Information: Credit card information (processed securely by our payment gateway), billing address.
    • Communication Preferences: Email subscriptions, marketing preferences.

  • Automatically Collected Information:

    • Usage Data: Information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
    • Device Information: Information about the device you use to access our website, such as your device type, operating system, and unique device identifiers.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and to personalize your experience on our website.
       
       

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfill your orders: This includes processing payments, arranging shipping, and providing order updates.
     
  • To create and manage your account: To allow you to access and manage your account information, order history, and preferences.
  • To communicate with you: To send you order confirmations, shipping notifications, and other important information related to your orders.
  • To provide customer support: To respond to your inquiries and resolve any issues you may have.
  • To improve our services: To analyze website traffic, understand customer behavior, and improve the functionality and user experience of our website.
  • To personalize your experience: To tailor your experience on our website by displaying personalized content and recommendations.
  • To send you marketing communications: To send you emails, newsletters, and other marketing communications about our products, services, and promotions (with your consent).
  • To comply with legal and regulatory requirements: To comply with applicable laws and regulations, such as tax laws and anti-money laundering regulations.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing our services, such as payment processors, shipping carriers, and marketing platforms.
     
     
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
     
  • Legal Requirements: We may disclose your information to comply with legal requirements, such as to respond to subpoenas, court orders, or other legal processes.
     
  • To Protect Our Rights: We may disclose your information to protect our rights, property, or safety, and the rights, property, or safety of others.

4. Data Security

We take reasonable steps to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.

 
 

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
     
  • Correction: You have the right to request the correction of any inaccurate or incomplete information.
     
  • Erasure: You have the right to request the deletion of your personal information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
     
  • Data Portability: You have the right to receive your personal information in a portable format.
     
     
  • Object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

 
 

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

 
 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and, if necessary, by sending you a notification.

 
 

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: